Got a question?
Hopefully you'll find an answer below. If not, please feel free to contact us.
About the cottages
Where do we collect the keys to our cottage from?
We will welcome you to the cottages when you arrive and will hand you the keys in person, after we have shown you around.
How do we find the cottage?
It can be tricky to find your way to the cottages if you’re new to the area, but don’t worry. Just follow our recommended route with its 5 simple steps that will guide you to the door.
How many people can sleep in a cottage?
The cottages each have 2 king-size double rooms and 1 twin room, sleeping 6 people. An additional cot is also available on request.
Does the accommodation come with tea/coffee making facilities?
Yes, the cottages are fully equipped with kettles and there will be an initial supply of tea, coffee and other basic essentials on your arrival.
Is the accommodation suitable for children and babies?
Yes, a cot and linen can be provided on request and there is a twin room that’s perfect for younger members of the family.
Is there Wi-Fi?
Yes, the cottages have Wi-Fi and it is free for guests to use it.
Do you allow smoking in the cottages?
We operate a strictly no smoking policy in the cottages.
Are there recycling/refuse facilities?
We ask that you help us by recycling your paper, card and tin into the Blue wheelie bin provided and your glass into the small green tray provided. All other refuse goes in the Green wheelie bin. There are recycling facilities in Acharacle and Strontian.
Is linen supplied?
Yes, all linen and towels are provided.
Do I need to clean the cottage before I leave?
Considerable care has been taken to ensure that you enjoy your holiday in comfortable and clean surroundings and we would expect the cottages to be left in the same condition as you find them. It is with regret that we must insist that all breakages and damage have to be paid for.
About the local area
Where is the nearest supermarket?
The nearest supermarket is Morrisons in Fort William, which is a ferry ride away. We recommend doing a food shop on route or arranging with us in advance to stock the cupboards for you ahead of your arrival.
Where is the nearest petrol station?
The nearest petrol station is in Strontian, which is about 35 minutes from the cottages.
Where is the nearest cash point?
There are two cash points on Ardnamurchan; one in the shop at Acharacle and one in the shop at Strontian.
Making and managing your booking
Are the cottages open all year?
Yes, our cottages are available to book year-round.
What time can I check-in and check-out?
Check-in is from 4pm and check-out is by 10am on the day of departure. However, should alternative times be required, let us know in advance and we’ll endeavour to accommodate your preference.
How do I amend/cancel my booking?
To amend your booking, please get in touch with us via email on
email@example.com or via phone on 0141 628 7625. If you need to cancel your booking, we will make every effort to re-let the property over your reserved dates and, if we’re able to, you will receive a full refund (less the deposit). However, it is understood that this will not always be possible, so a refund is not guaranteed for cancellations.
Are pets allowed to stay?
Yes, we welcome pets. We just ask that you let us know in advance that you’re bringing your four-legged friend with you.
Is there a minimum and maximum number of nights I can stay?
The cottages are available from Saturday to Saturday. When availability allows, we also welcome short breaks for a minimum of 3 days. However, should alternative dates, get in touch and we’ll endeavour to accommodate your preference.
Who do I contact before I arrive if I have any questions?
Do I need to pay a deposit before arrival?
A deposit of 30% is required at the time of booking and the balance is due 2 calendar months prior to your stay.